Refund policy

Return and Refund Policy

At BeautyInns, we want you to feel confident in every purchase. If something isn’t right, we’re here to help with a simple and transparent return and refund process.

1. Return Eligibility

To be eligible for a return, items must meet the following criteria:

  • The product must be unused, unopened, and in its original packaging
  • All seals, tags, and labels must be intact
  • The item must not be damaged due to misuse or improper handling

We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe

You can request a return within 15 DAYS of receiving your order. Requests made after this period may not be eligible for return or refund.

3. Refund Process and Timing

Once your return is received and inspected:

  • You will be notified about the approval or rejection of your refund
  • If approved, your refund will be processed within 1 to 2 DAYS.
  • The amount will be credited back to your original payment method.

Please note that it may take additional time for your bank or payment provider to reflect the refund.

4. Exchange Options

We offer exchanges for eligible items in case of:

  • Incorrect product received
  • Size, variant, or shade issues (if applicable)

Exchanges are subject to product availability. If the requested item is unavailable, we may offer a refund or store credit.

5. Damaged or Defective Products

If you receive a damaged, defective, or incorrect item, please contact us within 15 DAYS of delivery at beautyinns0@gmail.com.

To process your request, we may require:

  • Clear photos or videos of the product
  • Order details or proof of purchase

We will arrange a replacement or full refund at no additional cost to you.

6. Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned, including:

  • Opened or used beauty and personal care products
  • Items without original packaging or seals
  • Products marked as non-returnable or final sale

7. Return Shipping Costs

  • If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping cost
  • For all other returns, customers may be responsible for return shipping charges

Shipping fees (if any) are non-refundable unless the return is due to our error.

8. How to Initiate a Return

To start a return or exchange, please contact us at:

Email: beautyinns0@gmail.com

Include your order number and reason for return, and our team will guide you through the next steps.

We are committed to making your shopping experience smooth, reliable, and trustworthy. Thank you for choosing BeautyInns.